Shipping and Returns

Shipping Information

At Arif Foods, we strive to ensure that your favorite Ethiopian products reach you fresh and on time.

• Processing Time: Orders are processed within 1-3 business days.

• Shipping Time: Delivery typically takes 3-7 business days depending on your location.

• Shipping Costs: Calculated at checkout based on your shipping address and order weight.

Shipping Restrictions

We currently ship only within the United States. If you are outside this area, please get in touch with us to explore options.

Returns and Refunds

We take pride in delivering high-quality products. If you're not satisfied with your purchase, our return policy ensures a hassle-free experience:

• Eligibility for Returns: Returns are accepted within 14 days of delivery for unopened and unused products.

• Return Process: To initiate a return, contact our customer support team at [email address]. Please include your order number and reason for the return.

• Refunds: We will process refunds once we receive and inspect the returned items. The amount will be credited to your original payment method within 7-10 business days. Shipping costs are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 48 hours with photos of the item and packaging. We'll promptly replace the item or issue a refund.

If you have any shipping or return inquiries, feel free to contact us at [customer support email or phone number]. We're here to help!